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Ben Financials Issue 0
Published KB Articles 2
  • Logging into FreshDesk FPO
  • Mac - Fix Penn Networking/FortiClient Issue
AirPennNet, Wifi, Eduroam 2
  • Connecting to AirPennNet - General/First Time
  • AirPennNet - Reconfigure Mac OS/iOS
Phones, PennFLEX, PennNet VoIP 2
  • Reset Voicemail Passcode - PennFLEX User Console
  • WebEx Replacing Mobile Connect For Vonage
Two-Step, Duo, 2 Step Auth 2
  • 2step Duo New Phone Setup
  • 2step Duo Push First Time Setup
Articles to be reviewed 0
VPN, FortiClient, GlobalProtect, GPD 2
  • VPN FAQ
  • GlobalProtect on a Personal (Not Penn-Managed) Computer
Code42/Crashplan Cloud Backup 3
  • Code42 Macs - Enable full disk access for full backup
  • Sign in to Crashplan/Code42 to Begin Backup
  • LSP Info: CrashPlan Code42 Backup Setup
Email, Microsoft o365, Google@SAS 3
  • Using & Configuring your PennO365 Account
  • Auto Teams Meeting when Scheduling in Outlook
  • PennO365 In-Place Email Archive
Printing, Print64, Copiers 2
  • Adding Print 64 Printers to Macs- must be connected to VPN
  • EES- Add the Hallway Printer, Direct IP
Networking Troubleshooting 0
Zoom, Video Meetings 0
Mailing Lists, L-Soft 0
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