Logging In

  • Go to https://portal.xmedius.com/upenn.
  • Sign in using your PennKey credentials.

Receiving a Fax

  1. In the Web Client, click Inbound History in the left menu.
  2. Inside Inbound History, you’ll see:
    • Current Folder View – shows active faxes.
    • Deleted Folder View – shows deleted faxes.
    • Stay in Current Folder View to see new faxes.
  3. Use the Search bar and Sort feature to find specific messages.
  4. Select any fax to review its details.
  5. On the Fax Detailsscreen, you can:
    • Forward or Delete the fax.
    • View five tabs:
      • Fax – Displays the actual fax content.
      • Properties – Shows fax details.
      • Routing History – Tracks sending and receiving.
      • Note – Add personal notes to inbound/outbound faxes.
      • Event Log – Lists all actions and events related to the fax.

Creating and Sending a Fax

  1. Click Compose Fax.
  2. Fill in:
    • Recipient’s Name
    • Company
    • Fax Number
    • For multiple recipients: Click More Recipients, enter details, then hit Add.
  3. Choose a Cover Sheet from the dropdown (or select None).
  4. Enter your Subject.
  5. Type your message in the Comment box.
  6. Attach files:
    • Click Browse and upload documents from your computer.
  7. Press Submit to send the fax.